Careers

As a Senior Software Engineer your role will be to architect, develop and review JavaScript code. This will involve:

• Building innovative new features using the SuiteScript 2.x API.

• Maintaining legislative compliance for each of our supported regions AU, NZ, UK

• Updating the product to address NetSuite platform changes, and leverage new platform features

• Developing the product and our tools to improve performance and efficiency

• Working with other teams or customers to resolve technical issues

• Helping to grow other (junior) engineers

Who We are Looking For

• An accomplished JavaScript developer familiar with EcmaScript 6 predominantly for server side development

• A developer who delivers maintainable and readable code.

• A developer with an attention to detail, and a drive to question assumptions and findings.

• A developer who excels to deliver elegant and efficient code.

Nice To Haves

• Experience in payroll (beyond receiving payslips)

• Experience with NetSuite and its SuiteCloud platform

• Experience with Accounting and Enterprise Resource Planning (ERP)

• Experience with the tools we use GitHub, WebStorm, etc.

Benefits

Pre Requisites

• Australian citizenship or PR

• At least 8 years software software development experience, or a Bachelor degree in Computer Science / Information Technology / Software Engineering (or equivalent) and 4 years experience.

You will form part of the AU sales & implementation team, working both onsite and remotely to implement our software and move through the implementation process cycle from kick off to go live and post go live support.
As part of this dynamic team you will need to be a general all-rounder with key responsibilities of this position outlined below:

• To implement, provide training & support on Infinet Cloud Software I.e. Payroll, Leave Management, MyPay (ESS – Employee Self Service), Journal Generator.
• Provide technical assistance for issues escalated from support representatives
• Customer engagement including demonstration & support to sales team
• Provide quality assurance by testing and providing feedback on Infinet software
• Attend and complete various training sessions or courses as prescribed by Management as per Company and personal goals
• Provide assistance to Management
• Identify, replicate and report bugs and issues for resolution
• Assist business with testing and development of new functionality
• Create/Update & maintain ICS Documentation & Online Knowledge Base
• Monitor statutory and legislative changes from ATO, SRO’s and FWA and inform Management of relevant changes
• Represent company at various events or trainings

The ideal candidate will have:

• Exceptional drive and enthusiasm
• Ability to work with limited supervision, to make decisions and work on own initiative.
• Able to regularly travel within Australia and although rarely NZ & UK if required.
• Discipline to work from home when not travelling as Infinet does not have a physical office.
• Be able to work both independently and in a team environment
• A natural curiosity and desire to understand how software works.
• Demonstrate strong IT skills, especially MS Excel, along with MS Word, Google Apps and collaborative solutions such as Zoom, Slack, Confluence, Jira.
• Excellent verbal and written communication skills, in order to effectively document support resolutions and understand Customer needs and the ability to simplify and explain complex processes
• Excellent customer service skills
• Establish and maintain good working relationships with a variety of stakeholders.
• Operate within tight deadlines, manage multiple priorities at any one time and re- prioritise work with minimum warning.
• Exercise good judgement.
• Customer focused.
• Excellent attention to detail.
• Able to work under pressure whilst maintaining a professional attitude.
• Ability to deal with sensitive and confidential matters as necessary.
• Positive “can do” attitude and a willingness to work any time, but not all the time and with the understanding that in our business everyone does a bit of everything.
• Tact, diplomacy and pragmatism.
• Be keen to take on new ideas and actively contribute in all aspects of the customer lifecycle
• Be keen to further their knowledge of the NetSuite SuiteCloud Platform
• Be able to work both independently and work effectively in a team environment
• Be keen to adopt best practices and be passionate about quality and getting it right

Additional Beneficial Skills:

• Experience with NetSuite
• Experience with Payroll Systems

* There are excellent opportunities within Infinet for progression, whether that is building out the sales and implementation team or transferring your skills to other parts of the business. We are eager for any potential candidate to grow along with our business and value our people above all else.